Find Help, Find Hope!

If in Crisis

Psychiatric Emergencies – Cambridge Hospital
The Psychiatric Emergency Service (PES) of the Cambridge Health
Alliance is located in the Emergency Department at the CHA
Cambridge Hospital campus, 1493 Cambridge St., Cambridge.
The PES serves people of all ages from across the Greater Boston region.
Psychiatrists and clinical social workers are on duty 24-hours a day
to help manage all acute mental health emergencies. Call 911 for
immediate medical help or PES . . .  617-665-1560

BEST Team (Boston Emergency Service Team)
This is the primary emergency service team in the Boston area.
(Serves Boston, Cambridge, and Somerville). . . 800-981-4357

For other communities
Call . . . 877-382-1609 and enter your zip code
In-person behavioral health crisis assessment, intervention, and
stabilization services 24 hours a day for individuals of all ages
covered by MassHealth (Medicaid) plans, Medicare, and the
uninsured. Clients can be seen in the community or at their
two centers. They provide assessment, treatment planning, and
hospitalization, if necessary. There is also respite care at their
two centers in Boston and Cambridge.

Or call 911.

Suicide Prevention Lifeline
(800) 273-TALK or (800) SUICIDE

NAMI Mass Compass: Your Guide to Mental Health Resources

Navigating the mental healthcare system can be complicated—we help individuals and families affected by mental health issues find their way.
The NAMI Mass Compass is operated by peers and family members who have dealt with these issues first hand. Navigators are available to answer a wide range of questions and refer to NAMI support & education programs and other community resources.
(617) 704-NAMI (6264) or toll free, (800) 370-9085 Monday-Friday 9am to 5pm

NAMI Information Line
(800) 950-NAMI

The Information HelpLine is an information and referral service which can be reached by calling 1 (800) 950-NAMI (6264), Monday through Friday, 10 a.m.- 6 p.m., EST.  Business callers, including those seeking particular NAMI staff members, should call 1 (703)524-7600.


Additional Resources



Girls & Boys Town National Hotline
(800) 448-3000

National Hopeline Network

National Suicide Prevention Lifeline
(800) 273-TALK (8255)

National Youth Crisis Hotline
(800) 442-HOPE (4673)


Alcohol Hotline
(800) 331-2900

Al-Anon for Families of Alcoholics
(800) 344-2666

Alcohol and Drug Helpline
(800) 821-4357

Alcohol Treatment Referral Hotline
(800) 252-6465

Alcohol & Drug Abuse Hotline
(800) 729-6686

Families Anonymous
(800) 736-9805

National Council on Alcoholism and Drug Dependence Hopeline
(800) 622-2255


Poison Control
(800) 222-1222

National Institute on Drug Abuse Hotline
(800) 662-4357

Cocaine Anonymous
(800) 347-8998

National Help Line for Substance Abuse
(800) 262-2463


National Domestic Violence Hotline
(800) 799-7233

National US Child Abuse Hotline
(800) 422-4453

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